Effective Date: September 25, 2026
These Terms & Conditions govern your use of the Hines Insurance Solutions website and communications with Hines Insurance Solutions. By using our website, submitting your information, or requesting our services, you agree to these terms.
Insurance Services
Hines Insurance Solutions provides information and assistance regarding insurance products and services, including life insurance and Medicare-related products. Insurance availability, eligibility, benefits, premiums, and coverage vary by individual, carrier, product, and location. Submitting information through our website does not guarantee coverage or create an insurance contract.
SMS/Text Messaging Terms
By providing your mobile phone number and expressly opting in to receive text messages from Hines Insurance Solutions, you consent to receive recurring informational and promotional text messages related to insurance products, services, inquiries, appointments, and follow-up communications.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out at any time by replying STOP. After opting out, you may receive a confirmation message. For assistance, reply HELP.
Age Restriction
You must be 18 years of age or older to use this SMS messaging service. By opting in to receive SMS messages from Hines Homes LLC d/b/a Hines Insurance Solutions, you represent and confirm that you are at least 18 years of age.
Carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except as necessary to provide the messaging service.
Website Use
You agree to use this website only for lawful purposes. Information provided on this website is for general informational purposes and should not be interpreted as a guarantee of insurance eligibility, coverage, pricing, or benefits.
Changes to These Terms
Hines Insurance Solutions may update these Terms & Conditions periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For questions regarding these Terms & Conditions or our SMS messaging program, contact Hines Insurance Solutions at [email protected] or (937) 637-3939. For SMS assistance, reply HELP.