Effective Date: September 25, 2026
Information We Collect
Hines Homes LLC d/b/a Hines Insurance Solutions may collect personal information that you voluntarily provide, including your name, phone number, email address, age, insurance interests, and other information submitted through our website forms.
How We Use Your Information
We may use your information to respond to inquiries, provide insurance information and quotes, schedule appointments, communicate about requested services, provide customer support, and improve our website and services.
SMS Communications and Consent
If you voluntarily opt in to receive text messages from Hines Insurance Solutions, we may send messages regarding insurance inquiries, quote requests, appointment reminders, follow-ups, customer service, and other requested services. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website functionality, understand how visitors use our website, and improve our services. These technologies may collect information such as browser type, device information, pages visited, time spent on the website, referring pages, and general website activity.
We may also use analytics tools to help us understand website traffic, visitor interactions, and website performance. Cookies and analytics information may be processed by service providers that assist us with website operation, analytics, security, and functionality. You may control or disable cookies through your browser settings.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage is completely secure.
Your Rights and Choices
You may request to access, correct, update, or delete personal information you have provided to us. You may also unsubscribe from marketing communications at any time. For SMS messages, reply STOP to opt out. For assistance, reply HELP or contact Hines Insurance Solutions.
SMS Privacy / No Sharing of Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact Hines Insurance Solutions using the contact information provided on our website.